Straight Answers on Account and Payment Queries
Most questions we receive fall into three areas: getting money onto your account, getting it back out, and login or access problems on a mobile connection. We handle deposits through bKash, Nagad, and Rocket — the same wallets you use for everyday transfers. When you send from your bKash app, the account number we give you at checkout receives the amount and
your 7000det wallet updates once the transaction confirms on the bKash side. Nagad and Rocket follow the same path. Withdrawals go back to the same wallet you deposited from, after identity confirmation on your account. If you run into a login issue on a mid-range Android on a metered data pack, the fix is almost always a cache clear or an OTP
re-send — both are covered in the questions below. Availability of all features depends on local law and eligible regions.
- bKash
- Nagad
- Rocket
- Android Access